Updated August 2020 - Sequel to her original book, “Grow Your Phone Room or Go Bust: Make Money on the Telephone and Avoid the Phone Room from Hell – an Insider’s Essential Guide”, Ms. O'Neill's insider's secrets about how you conduct your business on the telephone is a "must-have" for the 21st century. Ms. O’Neill helps the professional telephone sales person, no matter what type of business you are in by showing you these secrets on the telephone – not to just “get by” and survive this recession, but to thrive.In addition to writing this book, Ms. O’Neill is a single mom and an author of other interesting books. Some of her titles include: “Psychic Talents: What Is Your Psychic Gift and How to Use It”. Note: Art Town Ventures LLC is a selective investor in small publishing companies (bought the copyrights to all of Twin Hearts Media - established 2008 in the USA - in August 2020) and specializes in working with people who aspire to become a published author. For other interesting and exciting authors, e-books and audiobooks - See My New Publisher's Bookstore and Other New Authors Online: www.pinterest.com/arttownventures